Privacy Policy for The Mughal Palace Houseboat
The Mughal Palace Houseboat (“we,” “our,” or “us”), located in the scenic region of Jammu & Kashmir, values your privacy and is dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services, in compliance with local tourism guidelines and laws.
1. Information We Collect
We collect personal and non-personal information to ensure a seamless guest experience and compliance with the tourism laws of Jammu & Kashmir.
a. Personal Information
- Name (as per government ID)
- Contact details (email address, phone number)
- Address (residential or correspondence)
- ID proof details (Aadhaar, passport, or other valid government-issued IDs, as required under J&K tourism regulations)
- Payment information (for bookings or services)
b. Non-Personal Information
- Browser type and device information
- IP address and geolocation
- Cookies and usage data (for website optimization)
2. Why We Collect Your Information
Your information is collected for the following purposes:
- Reservation Management: To process bookings, confirm reservations, and provide services during your stay.
- Tourism Compliance: To fulfill legal requirements, such as guest registration with local authorities.
- Customer Support: To respond to inquiries or provide additional services like travel assistance.
- Marketing and Communication: To share offers, travel updates, or relevant information about The Mughal Palace Houseboat (with opt-out options).
- Improving Services: To analyze guest feedback and optimize our website and houseboat experience.
3. Legal and Tourism Compliance
As per Jammu & Kashmir tourism guidelines:
- Guest identification details, including government-issued ID, are mandatory for check-in.
- Certain information may be shared with local authorities for safety and compliance.
4. Sharing Your Information
We do not sell or trade your personal data. However, we may share data:
- With Authorities: As required by the J&K tourism department, police, or other regulatory bodies for guest verification.
- With Service Providers: For payment processing, technical support, or third-party services like travel bookings.
- For Safety: To protect the safety of guests, staff, and property in line with local regulations.
5. Data Retention
We retain your information:
- For the duration of your booking and stay.
- For a legally mandated period (e.g., guest logs required by the J&K government).
- As necessary to resolve disputes or enforce agreements.
6. Security of Data
We prioritize the security of your data through encryption and secure storage methods. However, internet-based communications are not entirely secure, and we encourage discretion when sharing sensitive information online.
7. Use of Cookies
Cookies are used on our website to:
- Enhance user experience.
- Monitor website performance and analytics.
You can control cookie usage via your browser settings. Note that disabling cookies may limit website functionality.
8. Your Rights
As a guest, you have the right to:
- Access your data and request a copy.
- Request corrections to inaccuracies in your data.
- Request deletion of data, except where required by local laws (e.g., guest logs).
- Opt-out of marketing communications.
To exercise your rights, contact us at [Insert Contact Email].
9. Third-Party Services
Our website or services may involve third-party providers, such as travel agencies or booking platforms. We are not responsible for their privacy practices, so please review their policies when engaging with them.
10. Children’s Privacy
As per Indian tourism laws, bookings for minors (under 18 years) must be made by guardians. We do not knowingly collect data from children.
11. Updates to This Policy
This Privacy Policy may be updated to reflect changes in local tourism regulations or our practices. The latest version will always be available on our website.
12. Contact Us
For questions or concerns about this Privacy Policy, please contact:
The Mughal Palace Houseboat
Email: info@greenyellow-beaver-997853.hostingersite.com
Phone: +91-6005-001-007
Address: Ghat No. 19, Near, Kabutar Khana, opp. Zabarwan Park, Karapura, Dal Lake, Srinagar, Jammu and Kashmir 190001
This Privacy Policy aligns with local tourism requirements and emphasizes transparency in protecting your information during your visit to The Mughal Palace Houseboat.